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FAQ 101, front packshot
FAQ 101, back/detail view
FAQ 101, retail packaging
FAQ 101, box contents flatlay
FAQ 101, in use / lifestyle

FAQ Swiss

About FOREO & FAQ Swiss

FAQ 101

Handheld radiofrequency and LED-Pulse device for the face and neck.

$390.00 USD
Regular price $390.00 USD

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What you need to know

  • Treats mild-to-moderate wrinkles around the eyes with heated radiofrequency, LED-Pulse light and T-Sonic™ pulsations.

  • Ten RF intensity levels: 1–5 in Basic mode, with Pro mode unlocking after the in-app training.

  • Sessions take up to 10 minutes, 2–3 times a week for the first 8 weeks in Basic mode.

  • Used with FAQ™ P1 primer; a 2 ml sample is included and full-size P1 is sold separately.


FDA 510(k) cleared · K222012

2-year limited manufacturer warranty from FAQ™ Swiss.

Why OCCEVA selected it

Know what you’re paying for.

OCCEVA selected FAQ 101 because its treatment system combines specified radio frequency and LED functions with graduated control and a defined regulatory scope.

Specified treatment system
Radio frequency and red, green and blue LED are combined with T-Sonic massage.
Graduated RF control
Ten RF intensity levels are available, with Pro levels unlocked after in-app training.
Activation and support
First-use app activation helps protect against fake or copied FAQ devices and registers the product for warranty support. FDA 510(k) K222012 defines the cleared use.

FOREO & FAQ Swiss are part of OCCEVA’s selected beauty-technology portfolio.

FDA 510(k) CLEARED

K222012

RF · LED · T-SONIC™

Red, green and blue LED-Pulse light

10 RF INTENSITY LEVELS

Pro levels unlock after in-app training

2-YEAR WARRANTY

Limited warranty provided by FAQ™ Swiss

FAQ 101

What it does

A handheld radiofrequency facial device with red, green and blue LED-Pulse light and T-Sonic™ pulsations, glided over the face and neck on a thin layer of FAQ™ P1 primer.

FAQ 101, retail packaging
The technology
FAQ 101, front packshot

Power-RF

Heated radiofrequency, used while the device keeps moving on the skin.

LED-Pulse light

Red, green and blue LED light, changed with the LED button.

T-Sonic™ pulsations

Gentle massaging pulsations, adjustable in the FAQ™ Swiss app.

Basic and Pro modes

Start at the lowest RF levels; higher levels unlock after in-app training.
FAQ 101, back/detail view

Why the details matter

Five gold-plated contact plates

Multiple contact points designed to sit against the treatment area.

Indicator lights show the RF level

Makes the selected intensity easy to see during use.

Turns off after 10 minutes

Automatically ends the session at the set treatment time.

Up to 30 minutes per charge

Supports multiple treatments between charges.

Weighs 130 g

Compact and easy to handle during treatment.

FAQ 101, front packshot

How to use

Treatment time Up to 10 minutes
Recommended frequency 2–3 times per week

As recommended by the manufacturer.

Step 1

Prepare

Unlock the device in the FAQ™ Swiss app, then apply a thin layer of FAQ™ P1 primer to clean, completely dry skin.

Step 2

Choose and glide

Switch on, set the RF intensity and an LED colour, then glide slowly with all five plates on the skin — never stopping while RF is on.

Step 3

Finish

Spend no more than 1 minute per area and 10 minutes in total, then massage in or rinse off the remaining primer.

FAQ 101, box contents flatlay

What’s included

FAQ™ 101 Device

FAQ™ P1 Primer Sample (2 ml)

USB Charging Cable

Stand

Travel Pouch

Cleaning Cloth

Quick Start Guide and Basic Manual

Regulatory clarity

FDA 510(k) cleared · K222012

Cleared for the over-the-counter treatment of mild-to-moderate periorbital wrinkles in adult women, Fitzpatrick skin types I–VI.

Warranty & support

2-year limited manufacturer warranty

Covers defects in workmanship or materials under normal use for two years from purchase. It excludes cosmetic wear, accidental damage and misuse.

Register the device in the FAQ™ Swiss app, then claim through your account at faqswiss.com. The warranty is provided by FAQ™ Swiss. Occeva can help you through the process.

Questions about FAQ 101

How often should FAQ™ 101 be used?

In Basic mode, FAQ™ Swiss recommends 2–3 times per week for the first 8 weeks, then 2–4 times per month to maintain. In Pro mode, no more than once a week for the first 8 weeks, then 1–2 times per month.

How long is a treatment?

No more than 1 minute on any one area of the face or neck, and no more than 10 minutes in total. The device turns off automatically after 10 minutes.

Do I need FAQ™ P1 primer?

Yes. FAQ™ Swiss says P1 is essential: it creates the conductive layer the radiofrequency needs and helps the device glide. A 2 ml sample is included; full-size P1 is sold separately. FAQ™ Swiss doesn't recommend using other cosmetics with the device.

What are Basic and Pro modes?

The device arrives in Basic mode, with the 5 lowest Power-RF intensity levels. Pro mode unlocks the 5 higher levels after you complete the professional training in the FAQ™ Swiss app. FAQ™ Swiss recommends starting at Basic level 1.

Can it be used without the app?

Yes, once it has been unlocked and registered in the FAQ™ Swiss app. Without completing the in-app training, only Basic mode is available.

Can it be used around the eyes?

FAQ™ Swiss instructs never to use it on the eyeball or within the orbital bone directly above or below the eye, and to take particular care around the under-eye area. Its FDA clearance covers mild-to-moderate periorbital wrinkles — wrinkles around the eye area.

How is FAQ™ 101 different from FAQ™ 102?

According to FAQ™ Swiss, both feature Power-RF, LED-Pulse light and T-Sonic™ pulsations. FAQ™ 102 adds EMS-Pro and the Anti-Shock System™, and has 8 LED colours where FAQ™ 101 has red, green and blue.

How long does the battery last?

A 2-hour USB charge gives up to 30 minutes of use. Don't use the device while it is charging or plugged in.

How is FAQ™ 101 cleaned?

Switch it off, wash it with soap and warm water, rinse, and pat dry with a lint-free, non-abrasive cloth. Never use cleaning products containing alcohol, petrol or acetone.

What does the manufacturer warranty cover?

FAQ™ Swiss provides a 2-year limited warranty from the original date of purchase, covering defects due to faulty workmanship or materials arising from normal use. It doesn't cover cosmetic wear and tear, or damage caused by accident, misuse or neglect, and opening or taking apart the device voids it. Warranty claims are made by logging in to your account at faqswiss.com.

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