Terms of service

Last updated: October 2026

This website is operated by Occeva, a brand operated by Norvixia LLC. Throughout the site, the terms “we”, “us” and “our” refer to Occeva and Norvixia LLC. Occeva offers this website, including all information, tools, products and services available from this site, to you conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers and other visitors.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not access the website or use the Services.

Section 1 — Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are the age of majority and have given any required consent for your minor dependents to use this site.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any applicable laws.

You must not transmit any worms, viruses or other code of a destructive nature.

A breach or violation of these Terms may result in termination of your access to the Services.

Section 2 — General Conditions

We reserve the right to refuse Service to anyone for any lawful reason at any time.

You understand that content you submit, excluding payment information, may be transferred over various networks and may be adapted to technical requirements of connecting networks or devices. Payment information is encrypted during transmission over networks where required by the applicable payment service.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission, except as permitted by law.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 — Accuracy, Completeness and Timeliness of Information

We make reasonable efforts to provide accurate and current information on this site. However, information made available through the Service may occasionally contain errors, omissions or outdated information.

Information on this site is provided for general informational purposes and should not be relied upon as the sole basis for making decisions where more complete or current information is reasonably required.

We reserve the right to modify the contents of this site at any time, subject to applicable law. We are not obligated to update information except where required by law.

Section 4 — Modifications to the Service and Prices

Prices for our products are subject to change without notice, except that changes will not affect orders already accepted by us unless otherwise permitted by law.

We reserve the right to modify, suspend or discontinue all or part of the Service at any time, subject to applicable law.

We will not be liable for modifications, price changes, suspensions or discontinuation of the Service except where liability cannot lawfully be excluded.

Section 5 — Products or Services

Certain products or services may be available exclusively online through the website. Availability may be limited.

We have made reasonable efforts to display product colors, images and other visual details accurately. However, the appearance of colors and images may vary depending on your device, display and settings.

We reserve the right, where permitted by law, to limit the sale of products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

Product descriptions, specifications, availability and pricing may be changed when appropriate. We reserve the right to discontinue products at any time.

Nothing in these Terms excludes or limits warranties, guarantees or consumer rights that cannot lawfully be excluded or limited.

Section 6 — Beauty Technology and Product Information

Occeva sells at-home beauty technology and related products. Product information is provided to help customers understand and compare devices and is based on information available from manufacturers, regulatory materials and other sources considered relevant to the product.

Unless expressly stated otherwise, information on this website is not medical advice and is not intended to diagnose, treat, cure or prevent any disease or medical condition.

Product suitability and individual experiences may differ. Customers should review product instructions, warnings, contraindications and manufacturer guidance before use. Where appropriate, customers should consult a qualified healthcare professional regarding questions relating to a medical condition or the suitability of a device for their circumstances.

References to regulatory status, including FDA 510(k) clearance, relate only to the specific device, indication or function described and should not be interpreted as a broader approval or endorsement beyond the applicable regulatory determination.

Section 7 — Accuracy of Billing and Account Information

We reserve the right to refuse, limit or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing or inventory errors, payment issues, or other circumstances that prevent us from fulfilling an order lawfully or accurately.

If we make a change to or cancel an order after it has been placed, we may attempt to notify you using the email address or other contact information provided with the order.

You agree to provide current, complete and accurate purchase and account information and to update relevant information when necessary so that we can complete transactions and contact you as needed.

Section 8 — Orders, Fulfillment and Shipping

Submitting an order does not necessarily mean that the order has been accepted. We may decline or cancel an order where permitted by law, including where a product is unavailable, payment cannot be authorized, information is materially inaccurate, or fulfillment is not reasonably possible.

Shipping availability, estimated delivery times, tracking, address changes, delayed shipments and related matters are described in our Shipping Policy.

Delivery estimates are estimates rather than guarantees unless expressly stated otherwise.

Section 9 — Returns, Refunds and Cancellations

Returns, refunds, cancellations, incorrect items, transit damage and related matters are governed by our Returns, Refunds & Cancellations Policy.

Nothing in these Terms or our policies limits rights that cannot be excluded under applicable law.

Section 10 — Manufacturer Warranties and Defective Products

Certain products sold by Occeva include warranties provided by their manufacturers. Warranty coverage, eligibility, duration and remedies are subject to the applicable manufacturer's terms.

Information regarding defective products and manufacturer warranty support is available in our Warranty & Defective Products policy.

Where applicable, Occeva may assist customers with the appropriate warranty process, but we do not independently expand or replace a manufacturer's warranty unless expressly stated.

Section 11 — Optional and Third-Party Tools

We may provide access to tools or services supplied by third parties that we do not monitor or control.

Such third-party tools may be provided on an “as available” basis and may be subject to separate terms and privacy policies. Your use of third-party tools is at your discretion and subject to the terms applicable to those services.

We may introduce new features, services or tools through the website in the future. They will also be subject to these Terms where applicable.

Section 12 — Third-Party Links

Certain content, products or Services available through our website may include materials or links from third parties.

Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating all third-party websites, and we do not warrant or assume responsibility for their content, products, services, policies or practices.

You should review the applicable terms and policies of third-party websites before engaging in transactions or providing personal information to them.

Section 13 — User Comments, Feedback and Other Submissions

If you submit comments, ideas, suggestions, reviews or other materials to us, you represent that you have the right to provide that content and that it does not violate the rights of another person or applicable law.

You may not submit unlawful, abusive, misleading, defamatory, obscene or malicious content, or content containing malware or other harmful code.

Where you submit content for publication or use by Occeva, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce and display that content for purposes reasonably connected with operating, promoting and improving our business and Services, subject to applicable law and our Privacy Policy.

We may remove content that we reasonably determine violates these Terms or applicable law.

Section 14 — Personal Information

Our collection, use and disclosure of personal information through the Service are governed by our Privacy Policy.

Section 15 — Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping, availability or other information.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel affected orders where appropriate and permitted by law.

If an error affects an order you have already placed, we will handle the matter in accordance with applicable law and, where appropriate, contact you regarding available options.

Section 16 — Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

for any unlawful purpose;
to solicit others to perform or participate in unlawful acts;
to violate applicable laws or regulations;
to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
to harass, abuse, insult, harm, defame, intimidate or discriminate unlawfully;
to submit false or misleading information;
to upload or transmit viruses, malware or other malicious code;
to collect or track the personal information of others unlawfully;
to spam, phish, pharm, pretext, spider, crawl or scrape the Service in a manner prohibited by law or these Terms;
to interfere with or circumvent the security features of the Service or any related website or system; or
to use the Service in any manner that could damage, disable, overburden or impair its operation.

We reserve the right to terminate or restrict your use of the Service for violating these prohibited uses, subject to applicable law.

Section 17 — Disclaimer of Warranties

We do not guarantee that your use of the Service will always be uninterrupted, timely, secure or error-free.

Except for warranties expressly provided by Occeva, applicable manufacturer warranties, and rights or warranties that cannot be excluded under applicable law, the Service and products or services delivered through it are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

To the fullest extent permitted by applicable law, we disclaim implied warranties that may lawfully be disclaimed, including implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement.

Nothing in this section excludes or restricts any warranty, guarantee, remedy or consumer right that cannot lawfully be excluded or restricted.

Section 18 — Limitation of Liability

To the fullest extent permitted by applicable law, Occeva, Norvixia LLC, and their respective officers, directors, employees, affiliates, agents, contractors, service providers and licensors will not be liable for indirect, incidental, punitive, special or consequential damages arising from your use of the Service or products purchased through the Service, including lost profits, lost revenue, lost savings or loss of data, where such damages may lawfully be excluded.

Where liability cannot be excluded, our liability will be limited only to the extent permitted by applicable law.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be waived or limited.

Section 19 — Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Norvixia LLC, Occeva and their affiliates, officers, directors, employees, agents, contractors, licensors and service providers from third-party claims, liabilities, damages and reasonable expenses arising from your material breach of these Terms, your unlawful use of the Service, or your violation of the rights of another person.

This section does not require you to indemnify any party for conduct for which indemnification cannot lawfully be required.

Section 20 — Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision will be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be treated as severed from these Terms. The remaining provisions will continue in effect.

Section 21 — Termination

These Terms remain effective unless and until terminated by you or us.

You may stop using the Service at any time.

We may suspend or terminate access to the Service where reasonably necessary, including where we reasonably believe these Terms have been materially violated, subject to applicable law.

Obligations and liabilities that by their nature should survive termination will survive termination of these Terms.

Section 22 — Entire Agreement

These Terms, together with policies and operating rules posted by us on this site in relation to the Service, constitute the agreement between you and us regarding your use of the Service, except where additional terms expressly apply to a particular product, service or transaction.

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

Any ambiguities in the interpretation of these Terms will not be construed against a party solely because that party drafted them.

Section 23 — Governing Law

These Terms of Service and any separate agreements through which we provide Services to you are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles, except to the extent that mandatory consumer-protection or other applicable laws require otherwise.

Section 24 — Changes to These Terms

You can review the most current version of these Terms of Service on this page.

We reserve the right to update, change or replace portions of these Terms by posting updates to our website. Where required by applicable law, we will provide additional notice or obtain consent.

Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Section 25 — Contact Information

Questions about these Terms of Service may be sent to hello@occeva.com.

Occeva is operated by:

Norvixia LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States

Email: hello@occeva.com