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FAQ 302, front packshot
FAQ 302, back/detail view
FAQ 302, retail packaging
FAQ 302, box contents flatlay

FAQ Swiss

About FOREO & FAQ Swiss

FAQ 302

Handheld laser and red LED scalp device to promote hair growth.

$499.00 USD
Regular price $499.00 USD

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What you need to know

  • Combines 20 laser diodes, 20 red LEDs and T-Sonic™ scalp massage in one handheld device.

  • Treat every other day, for 2–3 minutes on each of four scalp areas.

  • A touch sensor activates the laser only when the device is in contact with the scalp.

  • 637 silicone bristles help part the hair so the light can reach the scalp.


FDA 510(k) cleared · K242747

2-year limited manufacturer warranty from FAQ™ Swiss.

Why OCCEVA selected it

Know what you’re paying for.

OCCEVA selected FAQ 302 because its scalp-treatment design specifies the light sources, treatment protocol and regulatory scope behind the device.

Two documented light sources
Twenty 650 ± 10 nm lasers under 5 mW are paired with twenty red LEDs.
Purpose-built treatment design
The light array works with T-Sonic scalp massage in an app-guided system.
Defined scope and support
FDA 510(k) K242747 defines the cleared use. FAQ Swiss provides a two-year limited warranty.

FOREO & FAQ Swiss are part of OCCEVA’s selected beauty-technology portfolio.

FDA 510(k) CLEARED

K242747

20 LASERS + 20 RED LEDS

With T-Sonic™ scalp massage

2-YEAR WARRANTY

Limited warranty provided by FAQ™ Swiss

FAQ 302

What it does

A handheld scalp device that combines low-level laser light, red LED light and T-Sonic™ massage, glided slowly over four areas of the scalp every other day.

FAQ 302, box contents flatlay
The technology
FAQ 302, front packshot

Low-level laser

20 laser diodes at 650 nm (±10 nm), each under 5 mW, per the FDA 510(k) summary.

Red LED light

20 red LEDs alongside the lasers.

T-Sonic™ massage

Pulsations through the silicone bristles; press the button to change intensity.

Touch sensor

The laser activates only when the device is in contact with the scalp.
FAQ 302, retail packaging

Why the details matter

100% waterproof

Designed for straightforward cleaning after use.

Ergonomic one-hand design

Easy to guide across the scalp with one hand.

Treats four scalp areas

Organizes treatment into clear sections for consistent coverage.

Up to 100 minutes per charge

Supports multiple treatments between charges.

Weighs 108 g

Lightweight for comfortable handling during treatment.

FAQ 302, box contents flatlay

How to use

Treatment time 2–3 minutes per area
Recommended frequency Every other day

As recommended by the manufacturer.

Step 1

Prepare

Unlock the device in the FAQ™ Swiss app. If you like, apply a few drops of your liquid hair treatment to the scalp.

Step 2

Switch on

Press the power button; press again to change the T-Sonic™ massage intensity, or use guided treatments in the app.

Step 3

Treat each area

Press firmly on the scalp and glide very slowly in tight circles over one area until the timer pulses, then move to the next.

FAQ 302, back/detail view

What’s included

FAQ™ 302 Device

USB Charging Cable

Regulatory clarity

FDA 510(k) cleared · K242747

Cleared for over-the-counter use to promote hair growth in men with androgenetic alopecia (Norwood-Hamilton IIa–V) and women (Ludwig-Savin I–II), Fitzpatrick skin types I–IV.

Warranty & support

2-year limited manufacturer warranty

Covers defects in workmanship or materials under normal use for two years from purchase. It excludes cosmetic wear, accidental damage and misuse.

Register the device in the FAQ™ Swiss app, then claim through your account at faqswiss.com. The warranty is provided by FAQ™ Swiss. Occeva can help you through the process.

Questions about FAQ 302

How often should FAQ™ 302 be used?

FAQ™ Swiss recommends treatment every other day, for 2–3 minutes per treatment area.

How do I treat my scalp?

Divide the scalp into four areas: top, back, left side and right side. Press the device firmly on the scalp and move it very slowly in tight circles over one area until the timer pulses, then move to the next. FAQ™ Swiss notes that moving too fast reduces the effectiveness of the treatment.

Who is FAQ™ 302 cleared for?

Its FDA 510(k) clearance (K242747) is for over-the-counter use to promote hair growth in men with androgenetic alopecia (Norwood-Hamilton stages IIa–V) and women (Ludwig-Savin stages I–II), with Fitzpatrick skin types I–IV.

Who shouldn't use it?

FAQ™ Swiss says it shouldn't be used by anyone under 18, or if you have cancer on your scalp, sensitive skin, a light-sensitive condition, photosensitizing medication or an allergy to 650 nm light. If you've had skin procedures, cosmetic surgery or hair-loss procedures in the last 2 months, consult your physician first.

Is it safe for my eyes?

Never look directly at the laser or LED light, or its reflection, and don't use the device over the eyelids or close to the eyes. A touch sensor activates the laser only when the device is in contact with the scalp.

Can I use it with a hair treatment?

Yes. FAQ™ Swiss says you can apply a few drops of its Scalp Recovery & Thick Hair Probiotic Serum, sold separately, or your preferred liquid hair growth treatment before use.

Does it need the app?

Yes, once: the device must be unlocked by registering it in the FAQ™ Swiss app. The app also offers guided treatments and more settings.

How long does the battery last?

Up to 100 minutes of use per 1.5-hour USB charge. Don't use the device while it is charging.

How is FAQ™ 302 cleaned?

Wash the brush surface with soap and water, then rinse with warm water. FAQ™ Swiss recommends spraying it with FAQ™ Silicone Cleaning Spray once a week. Never use cleaning products containing alcohol, petrol or acetone.

What does the manufacturer warranty cover?

FAQ™ Swiss provides a 2-year limited warranty from the original date of purchase, covering defects due to faulty workmanship or materials arising from normal use. It doesn't cover cosmetic wear and tear, or damage caused by accident, misuse or neglect, and opening or taking apart the device voids it. Warranty claims are made by logging in to your account at faqswiss.com.

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